Service

Transaction & Sample:
Customer's tel/fax/email/letter will be responded in 24 hours rapidly.
Payment 100% irrevocable LC at sight appreciated.
Product sample request will be arranged and sent out by courier service in reasonable time.
Minimum order quantity(MOQ): no limit currently.
 
Inspection & Package:
Products are examined quality strictly as per export & shipment requirement by factory laboratory's analysis, CIQ's inspection and our Robillion QC department's test.
All new, neat & strong package.
Pallets/wooden packing materials treatment conforms to updated IPPC standard.
Shipping marks / Palletizing / Fumigation / Phytosanitary service optional.
Special treatment procedure for dangerous goods.
 
Stuffing & Shipment:
Shipment space will be reserved and booked immediately after LC/TT confirmed.
Shipment effected within about 2 weeks after LC/TT received.
Shipping line appointment if necessary.
SGS/PvoC/CIQ pre-shipment inspection for some special countries.
Photos about the cargos and the container.
Shipment Advice to customers in 3 working days usually after shipment.
 
Shipping Documents:
Bill of Lading available within 3-5 working days after shipment depending on near or far ocean voyage.
Full set of shipping documents for bank presentation within 3-10 working days after shipment depending on B/L circumstance and L/C condition.
GSP Form-A certificate, From -E certificate and FTA are available as required.
Certificate of origin by CCPIT/CIQ.
Insurance by PICC/PINGAN or other competent insurance institution.
 
More Services:
EMS, China Express, DHL, TNT, FEDEX or other courier services upon customer's option. The relative courier waybill number may be tracked on the internet.